Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Categories

Billing (4) If you have a question regarding billing, we hope to answer them here.	Complaints (1)	Connection Issues (1) If you are having connection problems, we aim to resolve them here.
Domain Names (0) If you have a query regarding the purchasing, transfer or renewal of domains, we hope to answer them here.	E-Mail Questions (0) If you have any email issues, this section will aim to answer them.	Pre-Sales Questions (0) This section will help answer any questions you may have before ordering.
Setup Help (0) If you are unsure how to do things with your account, here are a few basic pointers to help you.

Most Popular Articles

I get a message saying my connection has been refused, what is going on?
Jst Hosting has extremely strong security on its network. If Jst Hosting identifies your IP address performing questionable actions on our network,...
Views: 143

When are invoices generated?
Invoices are generated 30 days prior to the due date. Customers will receive a notification via e-mail when an invoice is generated.
Views: 119

My service has been suspended, yet I'm up-to-date with my payments, what's going on?
If you are up-to-date with your payments but your service(s) is suspended, it is likely due to another reason. Please contact Jst Hosting for...
Views: 108

Do you charge Value Added Tax?
At this moment in time, Jst Hosting does not charge our customers Value Added Tax. However, this is likely to change in future.
Views: 103

Do you respond to DMCA take-down notices?
The short answer, no. The Digital Millennium Copyright Act is a United States copyright law and therefore doesn't apply in the United Kingdom....
Views: 100